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Kristiana (Kris) has over 25 years of experience in the Property & FM Industry both as an owner & director of a leading FM software company and in numerous board positions. In 1997 Kris co-founded FM Innovations, a technology company which she sold in 2019 to Zuuse, a prominent software company with solutions for construction and building operations globally. During her 21 years of directing FM Innovations, the company won several industry awards for both Business Quality and Outstanding Customer Service.

Kris continues her involvement with Zuuse as a non-executive director advising on the trends and challenges within the FM industry both nationally and internationally. Kris was elected as the first female Chairman of FMA Australia and has been responsible for driving the strategic agenda to raise the profile of he industry and elevate FMA Australia to a world stage. She has also been the force behind the diversity portfolio supporting women, culture inclusion and remains on the FMA board and in the Executive team as immediate past-Chairman.

Kris has been involved with many charitable organisations over the years, most recently taking a board role with Housing All Australians, an Advisory and Action Group of influential leaders from the private sector with a shared belief that it's in Australia's long term economic interest to house all Australians including those on low incomes.

Kris is passionate about driving change and encouraging future leaders. Her advisory board roles are focused around start-ups and education, two vital areas that will shape our future. Kris is also a director of TEN.



During the last fifteen years, David Rendall has spoken to audiences on every inhabited continent. His clients include the US Air Force, Australian Government, and Fortune 50 companies such as Microsoft, AT&T, United Health Group, Fannie Mae, and State Farm.

Prior to becoming a speaker, he was a leadership professor and stand-up comedian. He also managed nonprofit enterprises that provided employment for people with disabilities.

In between presentations, David competes in ultramarathons and Ironman triathlons.

David has a doctor of management degree in organizational leadership, as well as a graduate degree in psychology. He is the author of four books:

  • The Four Factors of Effective Leadership
  • The Freak Factor
  • The Freak Factor for Kids
  • Pink Goldfish

It is always challenging to maintain our mental and physical health, and to be consistently productive in our work. During times of unprecedented crisis and extreme change, the stress can become overwhelming and lead to a rapid deterioration of our ability live well and work effectively.

However, there are simple and powerful strategies we can use to adapt and flourish even in difficult conditions. New ways of thinking, acting, and feeling can give us hope, even when it seems like things are hopeless, and give us control, even when it seems like everything is out of control. 



Amanda Leck is a community development and engagement professional with a proven ability to provide leadership and strategic direction in the planning, implementation and delivery of programs, in a complex environment.

Amanda has worked extensively towards establishing partnerships with all levels of Government and the business sectors and has demonstrated leadership and management experience.

With 20 years’ experience in the emergency management and community sectors, Amanda led the community development area for CFA, Victoria. Joining AFAC in 2009, she was appointed Director Community Safety in 2013, where she led the Community Safety Directorate and provided strategic advice in relation to risk reduction, community safety and warnings.

In 2019 Amanda was appointed as Executive Director of the Australian Institute for Disaster Resilience (AIDR), an operating division of AFAC.

For Australians and those across the world, the events of late 2019 and 2020 have been a startling and distressing stride into incredibly challenging realities. The horror of seeing large swathes of the country burn in bushfires that took 33 lives and destroyed homes, livelihoods and environments, followed shortly thereafter by the onset of a pandemic that has changed the way we are able to live our lives, has impacted us all and will continue to do so over a long period of time.

In the face of such challenges, and those to yet come, resilience to disasters is more important than ever.

This presentation will share insights and reflections on the Black Summer of bushfires and give a high-level overview of current trends influencing disaster resilience strategy and action. It will touch on areas such as building disaster resilience and reducing disaster risk; resilience in buildings, infrastructure and systems; strengthening partnerships to address systemic climate and disaster risk; leadership from diverse groups; and growing cross-sector collaboration.

Building resilience to disasters is not just for emergency services. These trends will be discussed in the context of the important role decision makers in all areas across the business, government, education and community sectors can play to make wise choices that make Australia a safe and prosperous place to live, now and into the future.

With thanks to our Keynote Speaker Sponsor



A mechanical & electrical engineer by trade, I have spent nearly 20 years in the commercial & industrial sectors, working as a consultant and in house subject matter expert on all issues relating to the health, safety and environmental aspects of business.

I am a self-motivated, strategic professional with proven leadership and management experience in a number of fields over many years. I havea holistic and strategic approach to all aspects of business leadership & management due to many years of experience.

A member of JLLs Global HSE leadership team working to develop a world leading HSE culture througha market leading strategy, which is implemented at a regional level through a team of HSE professionals across the APAC region.

I believe strongly that no one should be hurt whilst working and I champion the drive for a strong HSE culture, both internally and externally of the organisation. I lead on the investigation of serious incidents, major weather events, pandemics & I liaise with the APAC Executive during major incidents. Chair of Regional Risk Management Committee and a member of the Regional Crisis Emergency Response Team (CERT).

I have worked at a national level within the UK and now internationally across 16 countries within Asia Pacific.

Over the years I have worked with a wide range of clients, including Cabinet and Home Office, London Metropolitan Police and numerous NHS Hospitals & schools, including many of the major CRE companies, such as CBRE, C&W, Savills, Colliers & The Duke of Westminster’s Estate.

The office working environment is such an omnipresent feature of our day-to-day lives that it’s hard to imagine life without it. However, while offices have been around in one form or another for centuries, the office as we understand it is 19th century development.

The early offices of the late 1700s and 1800s, were more like local shops, with business conducted by clerks on the ground floor and the owners living above.

Both Barings Bank and Rothschild’s opened their doors in the City of London during this period, beginning in luxurious homes where they could invite potential clients.

It was the rapid technological advances of the second half of the 19th century and early 20th century, particularly in telecommunications, which really led to the creation of the modern office environment as we understand it.

A UK government report from 1850s said “For the intellectual work, separate rooms are necessary so that a person who works with his head may not be interrupted; but for more mechanical work, the working in concept of a number of clerks in the same room under proper superintendence, is the proper mode of meeting it.”

Many would say this way of working is dead, but what if it isn’t? What if the current trends of hot desking, flexibility and co-working are simply that a short lived trend?

What impact has the current pandemic had, what does the ‘new normal’ look like and will it last orwill everything be back to business as usual in 6 months?






Mark is a member of the asset allocation team in Investments. He is the global economist for AustralianSuper covering the outlook for the key developed economies and the implications for financial markets. This forms part of the input into the asset allocation decisions for the fund.

Mark has over 35 years' experience in financial markets. Before joining AustralianSuper in 2012 Mark was international economist in Macquarie Securities responsible for formulating views on the global outlook with particular relevance for the performance of the Australian equity market. From 1991 to 1999 Mark was the foreign exchange strategist and then international economist for Bankers Trust Australia.

This followed five years at the CBA as a money market trader and then five years at the local branch of HSBC as a trader and then international economist.

The important point for both economies and financial markets is learning the right lessons from the Covid-19 crisis.

There is a growing list of commentators outlining what is likely to change once the virus passes. But there is no guarantee that any of these predictions will be accurate and this could prove to be very costly. Part of the thinking about what is likely to change is to learn the right lessons.

This is not as easy as it sounds as shown by the failure of the lessons of the GFC to be to be incorporated into economic and financial market policies. Getting it right this time is more likely and may have permanent effects on the global economy.

With thanks to our Keynote Speaker Sponsor



Michael is an accomplished Facility Manager with over 30 years’ experience across varying industries, working in the Aged Care, Retail, Building industries and Australian Defense Force.

Michael started his career as carpenter and Joiner in the Australian Defense Force, serving both within Australia and Oversees (with the United Nations). After leaving the Defense Force his career progressed through being a Carpenter, Builder, Retail Operations manager (within the Retail and Shopping Centre industries), Regional Maintenance Manager and Infrastructure Manager (Within the Aged care sector). This has included working for the likes of IKEA, ING, Lend Lease and JAPARA Healthcare.

Michael's current role is Infrastructure Manager, for Japara HealthCare, heading up the Infrastructure department across 5 states, 51 homes and 5 Independent living Units.

Michael McHugh is passionate about family, people, sport (particularly Rugby League), the FM industry and the industry he works in.