The theme of Ideaction.Virtual, "FM Ahead of the Game 2020, Virtualising the FM Industry", is a concept which drives our focus on the rapidly changing environment, forecasting what is ahead in the facilities management industry and embracing new technologies and trends.

In addition to the overarching conference theme, there will be short presentations available covering the following sub-themes:


Abstract Themes

Building Momentum in FM

  • Smart Buildings, Technology/Software
  • Data – Building Performance Data, Flow Management
  • Digital Technology & Information (BIM) in New Builds and Existing Buildings
  • Big Data
  • Internet of Things (IoT)
  • System Integration
  • Emergency Preparedness/Resilience
  • Workplace Procurement
  • System Integration

    Defining the FM Future


  • Long-term Planning
  • The Client Experience
  • Learnings & Interest from Millennials
  • Creating an FM Profile
  • Education
  • Productivity
  • Future Leaders
  • Getting People Involved within FM
  • Human Resources

    Standards & Regulations

  • ISO
  • Level of Consistency
  • Sub-Contractor Engagement/Things to Look Out For
  • Security – Strategies, Innovations
  • Compliance
  • Risk Management
  • Asset Protection
  • Long-term Security Planning
  • Counter Terrorism – Emergency Preparedness
  • The Third Space
  • Personal Safety – WHS
  • Sub-letting & Short Term Leasing

    Social Responsibility in FM

  • Sustainability – Reporting, Managing, Energy
  • Shared Work Placement
  • Wellbeing in the Workplace
  • The Environment & Impacts of the Industry
  • Indoor Environment
  • Diversity in the Workplace
  • Indigenous Engagement
  • Gender Equality


    The target audience ranges from CEOs to practitioners, from Facilities Services Providers to Academics representing public, private and educational property, infrastructure and natural resource sectors. All come together to learn and interact to advance the industry, the technology within it and explore concepts that assist us in our progress.


    To provide a forum for facilities managers, property managers, space occupiers and other professionals who interact with the FM industry where they are informed by, and address current issues, including compliance, legislative change, public policy and industry developments. In particular, Ideaction.2020 will have a clear focus on the opportunities, challenges and solutions in facilities management.